Computers are indispensable business tools, if they are working properly. Many small businesses can't justify the expense of a full-time IT position, so the job of trying to get a non-booting computer ...

It happens to everyone at some point. You're doing something on your computer, whether it's an important project, some aimless browsing, or trying to beat your high score on Solitaire, and without ...

A lightning strike can cause terrible damage to electrical devices. The damage doesn't have to be smoking components either; a lightning strike can fry hardware without any visible signs of failure.

Anyone who has ever done desktop support in any capacity, whether it was for an office with hundreds of employees or just for your family, knows that calling to get warranty support can be one of the ...

We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

It happens to everyone at some point. You're doing something on your computer, whether it's an important project, some aimless browsing, or trying to beat your high score on Solitaire, and without ...

Troubleshooting a computer can be trying in the best of circumstances. Troubleshooting specific performance problems can be a hair-pulling experience—especially when those problems are game-related.

Over the last several years, TCP/IP has gone from being the protocol that only geeks use, to a universal protocol that everyone uses, thanks to the widespread use of the Internet. TCP/IP has been ...